Tulalip, WA, US
Department: Hotel
JOB SUMMARY:
Responsible for exceeding guest expectations. Effectively lead the Hotel Front Desk team. Ensures scheduling is adequate for all areas of responsibility. Handles guest disputes, questions, and/or complaints to the best of ability using sound judgment and informative responses.
Pay Range: $25.91 - $32.39 per hour
EDUCATION:
- High School Diploma or GED equivalent required.
SKILLS:
- Must be able to type 30 wpm. (Test required)
- Must have strong math skills. (Test Required)
EXPERIENCE:
- Minimum of three (3) years guest service experience.
- Minimum of two (2) years of experience of Hotel Front Desk, or related hospitality field.
- Minimum of two (2) years of experience working with hospitality operational software (point of sales, property management system or similar).
- Minimum of two (2) years cash handling experience.
- Minimum of one (1) year supervisory experience in a hospitality and/or guest services related field.
- Prior experience with Micro/Opera preferred.
OTHER REQUIREMENTS:
- Must adhere to strict confidentiality of all information and records seen and/or heard.
- Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
- Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
- Must have successful employment history with the Tulalip Tribes and/or other employers.
Closing Date: 10/24/2024
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