TC/WRITER - SPORTSBOOK

JOB SUMMARY:

Develops, builds, and maintains relationships with guests while explaining sports wagering process.  Provides exceptional guest service while processing all wagering transactions.  Accurately and quickly handles a variety of wagering and money transactions.

Requirements

EDUCATION:

• High School Diploma or GED equivalent required. 
• Successful completion of Guest Service and/or Cash Handling training may be considered in lieu of experience requirements. 

 

SKILLS:

• Must have good math skills. (Test required)

 

EXPERIENCE:

• Minimum of six (6) months cash handling experience or successful completion of training.
• Minimum of six (6) months customer relations experience or successful completion of training.
• Minimum of six (6) months basic computer experience.
• Prior experience working in a gaming environment preferred.

 

OTHER REQUIREMENTS:

• Will be responsible for the deliverance of the highest level of customer service to guests, VIP’s and co-workers.
• Must attend mandatory guest service training.
• Must be flexible to work both Casino sites, Tulalip Resort Casino and Quil Ceda Creek Casino.
• Must be available to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
• Must successfully complete and pass a National Indian Gaming Commission background investigation.
• Must be able to obtain a Class III certification, and be licensed, with the Washington State Gambling Commission and the Tulalip Tribal Gaming Agency.
• Must have a successful employment history with the Tulalip Tribes and/or other employers.