TR/COMMUNICATIONS AGENT I

TR/COMMUNICATIONS AGENT I

Job ID:
2691
Req No:
543001.12
Location:
Tulalip, WA, US
Category:
Hotel
Type:
Tulalip Resort Casino (TRC)
Job Type:
Full-time
Closing Date:
February 28, 2020

Responsible for providing outstanding guest service while answering all incoming calls, providing information, transferring calls as appropriate, answering rate and availability inquiries, and/or making reservations.

 

COMPENSATION: $15.00
 

Requirements

EDUCATION:

  • High School Diploma or GED equivalent required.

 

SKILLS:  

  • Must be able to type 25 wpm. (Test required)
  • Must successfully complete a telephone audition. (Audition required)

 

EXPERIENCE:

  • Minimum of two (2) years work experience answering high-volume phones.
  • Minimum of two (2) years guest service experience.
  • Prior Reservations experience preferred.
  • Practical experience with Micros Opera preferred.

 

OTHER REQUIREMENTS:

  • Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
  • Must be able to work any shift assigned to include evenings, weekends, and/or holidays as needed or requested.
  • Must have a successful employment history with the Tulalip Tribes and/or other current and past employers.